Privacy Policy
What we collect, why we collect it, and how to get it deleted.
What we collect
- Order info — name, shipping address, email, phone (optional).
- Basic analytics — page views, referring source, device class.
- Customer support correspondence.
What we don't collect
- Card numbers — we use a hosted payment processor.
- Anything tied to your medical history.
How we use it
We use your order info to fulfill shipments, contact you about your order, and (only if you opt in) send occasional protocol emails. We do not sell your data.
Data retention
Order records are retained for 7 years as required by Canadian tax law. Newsletter subscribers can unsubscribe at any time — we purge on request.
Your rights
Under PIPEDA (Canada) and equivalent laws, you may request a copy of the data we hold about you, correct errors, or ask for deletion. Email privacy@origin-health.ca.
Cookies
We use essential cookies only — cart persistence and session state. No cross-site tracking pixels.
Last updated April 2026